City of Biddeford
"Assuring a Safe and Clean Environment"
The Public Works Department's Wastewater Division is responsible for many vital services 24 hours a day, 7 days a week, 52 weeks a year.
1. Emergency Response
Our top priority!!! Sewer back-ups, street flooding, frozen or blocked culverts, pump station failures are all events that require immediate response, no matter what time of day or night, weekends or holidays. Our goal is to be on site or in contact within 20 minutes of notification. Should you experience such an emergency, please contact the Waste Water Treatment Plant at 282-1350 or the Public Works Department at 282-1579 during business hours 7:00am to 4:00pm Monday through Friday. During other times please call the Biddeford Police Department at 282-5127.
Day to Day Operations
We are responsible for The Water Street Treatment Facility, CSO Tank, Biddeford Pool Stone Cliff Wastewater Treatment Facility, 23 wastewater pumpstations, 12 combined sewer outfalls, over 50 miles of sanitary sewers and storm water lines, over 3000 catch basins, 1200 or more manholes and over 100 road culverts. Our daily efforts include locating these facilities (for utilities, planners, engineers and the general public) inspections, monitoring and record keeping.
Repair and Maintenance
During the course of a year, we clean all of our catch basins, manholes and culverts. Approximately 6 miles of sewer / storm lines are cleaned on an annual basis. Trouble spots are cleaned on a monthly basis to prevent problems. Repairs (other than emergencies) are scheduled to minimize impact to the public, existing services and the environment. Preventative maintenance is performed on a daily basis to the wastewater pump stations to assure their reliability, efficiency and to protect the environment.
Planning and Review
We provide technical expertise on the planning and design of any new wastewater facilities proposed by the city. Those responsible for the operation, maintenance and repair of those facilities provide a unique perspective during the planning and design of proposed facilities, assuring the best possible long-term end result. We also review proposed private developments in the same fashion to assure that facilities built privately meet the city standards.
Remember: We are only a phone call away!!!