Workers' Compensation - Employee Safety

Safety Mission Statement

The City of Biddeford recognizes its employees as one of its most important assets. As such, management has set a goal of providing a safe and healthful workplace for all employees. The City of Biddeford's safety program recognizes that the safe work behavior of each employee is a key to meeting this goal. 

Primary Goal

Our primary goal is to achieve an accident-free work environment for our employees. To help meet these goals, the City will provide safety awareness training to all employees based on the particular potential hazards of their job duties. We will also provide the necessary protective equipment to help reduce potential hazards and will allocate resources, as needed, to correct conditions that are brought to our attention. 

Workers' Compensation

The City of Biddeford provides a comprehensive workers' compensation insurance program at no cost to employees. This program covers any injury or illness sustained in the course of employment that requires medical, surgical, or hospital treatment. Subject to applicable legal requirements, workers' compensation insurance provides benefits after a short waiting period or, if the employee is hospitalized, immediately. The City retains the right to send an injured employee to a physician of the City's choice. The City utilizes Work Well which is located in Southern Maine Medical Center for all its work related injuries. Should an injury occur after normal business hours employees should report to the emergency room located also at Southern Maine Medical Center.


Employees who sustain work-related injuries or illnesses must inform their supervisor immediately. No matter how minor an on- the-job injury may appear, it is important that it be reported immediately. This will enable an eligible employee to qualify for coverage as quickly as possible. It is the responsibility of the employee and their supervisor to ensure that the proper first report of injury is completed. 


Each department has a designated contact person for worker' compensation claims and general information. See below for contact listing:

Kara Cote

Public Works Department

Phone: 204-282-1579

Starr Cloutier

Police Department

Phone: 207-282-5127

Carl Walsh

Recreation Department

Phone: 207-283-0841

Kathy Boyden

Fire Department

Phone: 207-282-6632

Diana DePaolo

City Hall / City Wide

Phone: 207-286-0593

Policies & Plans