On Monday evening, the Biddeford City Council adopted an emergency declaration order in response to the COVID-19 pandemic. The preventative measures announced in the declaration were adopted in light of the need to practice social distancing in order to lessen the community spread of the virus.
- All governmental public meetings beginning Tuesday, March 17, 2020 are cancelled until otherwise announced.
- All City buildings and facilities will be closed to the public. This includes: City Hall, the Fire and Police Departments, the Public Works building and Recycling Center, the Public Access Building, the Wastewater Treatment Plant, and the Community Center and related programs.
- The Recreation Department will be cancelling all upcoming programming until future notice. Full refunds or account credits will be given on any Recreation program or trip you have registered for while we are suspending service.
We will still be here to serve you during this closure:
- If you have a service that can be completed online, and you have access to the internet: Please consider completing it online! The following online services are available to Biddeford residents:
- If you need to drop off payments: We have set up a drop box for payment drop-offs. The drop box is located at a separate entrance to the building on the corner of Adams and Main. There will be signs on our doors directing you to the drop box. The drop box location is shown in the image below:

- If you have business to complete that requires in-person assistance at City Hall: Please call our service hotline so that our staff can determine how to assist you. The phone number is 207-284-9020, and the line will be monitored during business hours. If it goes to voicemail, a member of our staff will respond to your message as soon as possible.
- If you need non-emergency services from the Police Department or Fire Department, please call 207-282-5127. (If there is an emergency, call 911)
- If you need service from Public Works, please call 207-282-1579.
Now that we have an understanding of the severity of COVID-19, it is clear that social distancing is critical in order to stop its spread. We believe that closing our buildings and cancelling future meetings and events is the best choice for the health and safety of the community at this time. We will continue to monitor the spread of COVID-19 and share any additional updates at www.biddefordmaine.org/publichealth, as well as on Facebook and Twitter.